personal touch with no tellerpersonal touch with no tellerpersonal touch with no teller

by:KKR Stone     2020-06-29
Like all branches in Southern Ontario, provide personal services at the new Ancaster location of first Ontario credit union.
As Dave Schurman, COO, shows, tellers can quickly lead credit union members through a full range of financial services from deposits to withdrawals, RRSPs and balance transfers.
A kind face, recognized as Tracy smiling, greeting the customer with a cordial greeting, and verifying the identity of the customer through a membership card or driver\'s license.
But Tracy is not in the same room, not even in the same place in the city.
As a private assistant teller, she interacts with customerson-
One is through the PAT machine, which is now available in eight first branches in Ontario, including the anccast location, which opened in August. 20.
The PAT machine copies the services provided by the Real-Time Teller or automatic teller machine.
It includes a digital signature pad that can even handle coins.
Thanks to the real-time video interface, users can connect in real-time with real-time cashiers at remote locations to obtain the same services provided by traditional branches.
First ontario is the First financial institution in Canada to launch PAT remote teller service at Barton branch center in June 2010.
This technology is currently being introduced in the renovation process of all new branches and existing branches.
The PAT service, which will be extended to Dundas this fall, is managed through first Ontario\'s headquarters on Sherman Avenue, as the Credit Union opens its first branch in valley town next to West Starbucks on King Street.
In the traditional sense, there is no on-site Teller in the anccast branch, only the main reception, back office, ATM and PAT machines.
As Schurman explains, PAT machines are surprised by older people who may not be as proficient in computers as their children or grandchildren.
\"The elderly have surprised us,\" Schurman said . \".
\"Old people like Pat. Live, two.
PAT Teller instantly verifies membership through voice and video recognition.
Communication is seamless, real-time.
PAT machines are available at the Ancaster branch starting at 8 in the morning. m. to 8 p. m.
On the square of East Wilson Street and Halson Street.
\"They can do whatever the field Teller can do,\" Schurman said . \".
Manager, Ancaster branch
While some people may be intimidated by new technologies, users, Smith said
The friendly interface has won recognition from members of different age groups.
\"They will like it once they have tried it,\" she said . \".
Anccast first Ontario branch covers an area of 1,200 square feet, which is too small for the traditional branch and the teller counter is very long.
While some may think PAT technology eliminates jobs, the reality is the opposite, Schurman said.
PAT innovation allows the Credit Union to open satellite branches in the storefront, otherwise these branches will not be able to support new branches.
As Schurman pointed out, the credit union was the first to offer ATMs and pointsof-
Sales debit technology
So far, there are only the first credit unions in Ontario and northern B. C.
PAT service is available.
Now, major banks are beginning to notice that credit unions have become the first to deploy remote teller technology.
The Dundas branch in First Ontario will be the location of its Ontario 25 th and is scheduled to open in November.
The Credit Union currently has 88,000 members, each of whom buys shares in financial institutions upon joining.
\"We are flexible and innovative.
\"We are looking for ways to innovate for our members,\" Schurman said . \".
First ontario is the largest financial institution based in Hamilton.
Hamilton Community NewsAs is located in all branches of southern Ontario, offering personal services at the new Ancaster location of first Ontario credit union.
As Dave Schurman, COO, shows, tellers can quickly lead credit union members through a full range of financial services from deposits to withdrawals, RRSPs and balance transfers.
A kind face, recognized as Tracy smiling, greeting the customer with a cordial greeting, and verifying the identity of the customer through a membership card or driver\'s license.
But Tracy is not in the same room, not even in the same place in the city.
As a private assistant teller, she interacts with customerson-
One is through the PAT machine, which is now available in eight first branches in Ontario, including the anccast location, which opened in August. 20.
The PAT machine copies the services provided by the Real-Time Teller or automatic teller machine.
It includes a digital signature pad that can even handle coins.
Thanks to the real-time video interface, users can connect in real-time with real-time cashiers at remote locations to obtain the same services provided by traditional branches.
First ontario is the First financial institution in Canada to launch PAT remote teller service at Barton branch center in June 2010.
This technology is currently being introduced in the renovation process of all new branches and existing branches.
The PAT service, which will be extended to Dundas this fall, is managed through first Ontario\'s headquarters on Sherman Avenue, as the Credit Union opens its first branch in valley town next to West Starbucks on King Street.
In the traditional sense, there is no on-site Teller in the anccast branch, only the main reception, back office, ATM and PAT machines.
As Schurman explains, PAT machines are surprised by older people who may not be as proficient in computers as their children or grandchildren.
\"The elderly have surprised us,\" Schurman said . \".
\"Old people like Pat. Live, two.
PAT Teller instantly verifies membership through voice and video recognition.
Communication is seamless, real-time.
PAT machines are available at the Ancaster branch starting at 8 in the morning. m. to 8 p. m.
On the square of East Wilson Street and Halson Street.
\"They can do whatever the field Teller can do,\" Schurman said . \".
Manager, Ancaster branch
While some people may be intimidated by new technologies, users, Smith said
The friendly interface has won recognition from members of different age groups.
\"They will like it once they have tried it,\" she said . \".
Anccast first Ontario branch covers an area of 1,200 square feet, which is too small for the traditional branch and the teller counter is very long.
While some may think PAT technology eliminates jobs, the reality is the opposite, Schurman said.
PAT innovation allows the Credit Union to open satellite branches in the storefront, otherwise these branches will not be able to support new branches.
As Schurman pointed out, the credit union was the first to offer ATMs and pointsof-
Sales debit technology
So far, there are only the first credit unions in Ontario and northern B. C.
PAT service is available.
Now, major banks are beginning to notice that credit unions have become the first to deploy remote teller technology.
The Dundas branch in First Ontario will be the location of its Ontario 25 th and is scheduled to open in November.
The Credit Union currently has 88,000 members, each of whom buys shares in financial institutions upon joining.
\"We are flexible and innovative.
\"We are looking for ways to innovate for our members,\" Schurman said . \".
First ontario is the largest financial institution based in Hamilton.
Hamilton Community NewsAs is located in all branches of southern Ontario, offering personal services at the new Ancaster location of first Ontario credit union.
As Dave Schurman, COO, shows, tellers can quickly lead credit union members through a full range of financial services from deposits to withdrawals, RRSPs and balance transfers.
A kind face, recognized as Tracy smiling, greeting the customer with a cordial greeting, and verifying the identity of the customer through a membership card or driver\'s license.
But Tracy is not in the same room, not even in the same place in the city.
As a private assistant teller, she interacts with customerson-
One is through the PAT machine, which is now available in eight first branches in Ontario, including the anccast location, which opened in August. 20.
The PAT machine copies the services provided by the Real-Time Teller or automatic teller machine.
It includes a digital signature pad that can even handle coins.
Thanks to the real-time video interface, users can connect in real-time with real-time cashiers at remote locations to obtain the same services provided by traditional branches.
First ontario is the First financial institution in Canada to launch PAT remote teller service at Barton branch center in June 2010.
This technology is currently being introduced in the renovation process of all new branches and existing branches.
The PAT service, which will be extended to Dundas this fall, is managed through first Ontario\'s headquarters on Sherman Avenue, as the Credit Union opens its first branch in valley town next to West Starbucks on King Street.
In the traditional sense, there is no on-site Teller in the anccast branch, only the main reception, back office, ATM and PAT machines.
As Schurman explains, PAT machines are surprised by older people who may not be as proficient in computers as their children or grandchildren.
\"The elderly have surprised us,\" Schurman said . \".
\"Old people like Pat. Live, two.
PAT Teller instantly verifies membership through voice and video recognition.
Communication is seamless, real-time.
PAT machines are available at the Ancaster branch starting at 8 in the morning. m. to 8 p. m.
On the square of East Wilson Street and Halson Street.
\"They can do whatever the field Teller can do,\" Schurman said . \".
Manager, Ancaster branch
While some people may be intimidated by new technologies, users, Smith said
The friendly interface has won recognition from members of different age groups.
\"They will like it once they have tried it,\" she said . \".
Anccast first Ontario branch covers an area of 1,200 square feet, which is too small for the traditional branch and the teller counter is very long.
While some may think PAT technology eliminates jobs, the reality is the opposite, Schurman said.
PAT innovation allows the Credit Union to open satellite branches in the storefront, otherwise these branches will not be able to support new branches.
As Schurman pointed out, the credit union was the first to offer ATMs and pointsof-
Sales debit technology
So far, there are only the first credit unions in Ontario and northern B. C.
PAT service is available.
Now, major banks are beginning to notice that credit unions have become the first to deploy remote teller technology.
The Dundas branch in First Ontario will be the location of its Ontario 25 th and is scheduled to open in November.
The Credit Union currently has 88,000 members, each of whom buys shares in financial institutions upon joining.
\"We are flexible and innovative.
\"We are looking for ways to innovate for our members,\" Schurman said . \".
First ontario is the largest financial institution based in Hamilton.
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